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Shipping & Returns

Your order is shipped securely. Most items are available in stock and will be dispatched within 5 working days. If an item is not in stock you will not be able to add it to your shopping cart. If you are interested in an out of stock item then please let us know by email and we will contact you with an expected date that the item will become available.

UK Deliveries

Delivery is FREE for ALL orders.

For jewellery less than £30 in total, deliveries are by First Class Post from the Royal Mail.

For jewellery more than £30 in total, deliveries are by "Signed For" First Class Post from the Royal Mail. A signature on receipt of goods is required.

International Deliveries

Delivery is FREE for ALL orders.

International deliveries are by Royal Mail International Standard.

Customs

Orders are dispatched with the appropriate customs documentation. Any customs clearance charges must be paid by you. We cannot predict what these charges might be therefore you may wish to contact your local customs office for further information.

Christmas and Peak Periods

To avoid disappointment during the run up to Christmas and during other peak periods please place orders as early as possible as delivery can sometimes take longer due to increased demand.

Returns

Please contact Thistle Jewellery by email or telephone if you are returning unwanted items within 48 hours of receipt of your delivery. The items must then be returned to Thistle Jewellery within 14 working days. Your payment will be refunded once the returned items have been received.

Please note that sales of earrings are final due to hygenic reasons and returns are only accepted if the item is defective or not what was purchased.

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Celtic Love bracelet  from the Hamilton and Young Collection
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Silver Cross with Diamond  from the Cool Chic Diamonds  Collection
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